Shipping Policy
At Trésor Mughni, we are committed to delivering your orders efficiently and securely.
Processing Time
All orders are processed within 1 to 15 business days (excluding weekends and public holidays). Once your order has been processed, it will be shipped promptly.
Shipping Time
Estimated delivery times are as follows:
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Canada and United States: 5 to 10 business days
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International: 7 to 15 business days
Please note that delivery times are estimates and may vary due to external factors such as customs processing, carrier delays, or high demand periods.
Shipping Fees
We offer free standard shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your shipment in real time.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are determined by your local customs authority and are the responsibility of the customer.
Incorrect Address
Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
Lost or Delayed Packages
If your order is delayed beyond the estimated delivery timeframe or appears to be lost, please contact us at:
We will work with the carrier to resolve the issue as quickly as possible.
Thank you for choosing Trésor Mughni.
